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Refund Policy

🛒 Amazon Purchases Only

All MyBoat paddle boards are sold exclusively through Amazon. This means Amazon's return and refund policies apply to all purchases, not MyBoat's policies.

Returns & Refunds Through Amazon

Since all MyBoat products are purchased through Amazon, you are covered by Amazon's comprehensive return and refund policy, which typically includes:

  • 30-day return window for most items
  • Free returns on eligible items
  • Full refunds for items returned in original condition
  • Amazon's A-to-Z Guarantee protection

How to Return Your MyBoat Paddle Board

  1. Go to Your Amazon Account: Log into your Amazon account and navigate to "Your Orders"
  2. Find Your MyBoat Purchase: Locate your paddle board order
  3. Request Return: Click "Return or Replace Items" and follow the prompts
  4. Print Return Label: Amazon will provide a prepaid return shipping label
  5. Package & Ship: Pack the item securely and drop it off at the designated location

Warranty & Technical Support

For warranty claims, technical support, or product defects:

  • First contact Amazon Customer Service - they handle all purchase-related issues
  • Amazon can process warranty replacements and technical support requests
  • For manufacturing defects, Amazon typically offers immediate replacement or full refund

Damaged or Missing Parts

If your MyBoat paddle board arrives damaged or with missing parts:

Contact Amazon immediately through their customer service. They will arrange for a replacement or full refund at no cost to you. Do not attempt to use a damaged paddle board.

Why Amazon Handles All Returns

Amazon's return system offers several advantages:

  • Faster processing times
  • Immediate refunds upon return
  • Comprehensive buyer protection
  • Easy online return management
  • Multiple return options (drop-off, pickup, etc.)

Need Help?

For any questions about returns, refunds, or your MyBoat paddle board:

Amazon Customer Service

For all purchase, return, and warranty issues:

Contact Amazon Support →

MyBoat Support

Monday - Friday: 9:00am - 5:00pm
777 Brickell Ave #500, Miami, FL 33131

Note: For purchase-related issues, please contact Amazon first.

Last updated: September 2025